Ticket & Booking Information

At Tyneside Cinema, we are continually striving to make film accessible to all. We have a range of offers and discounts to make sure everyone has a chance to experience the magic of cinema.

Booking Process

Tickets for all of our screenings at Tyneside Cinema can be booked in person at our Box Office located in the ground floor foyer, or from our website.

If you book tickets via the website a booking fee of £2.50 will be applied to the transaction unless you are a Friend member or Young Tyneside member, in which case you can book online at no additional cost!

When you purchase your ticket(s) via the website, or ask for your tickets to be sent digitally when booking at the Box Office, you will be sent two emails: One is your transaction confirmation, and the other contains your E-ticket(s), sent as a PDF attachment. When attending your screening(s) you will need to present your E-ticket PDF to enter the screen: You can do this by showing the PDF on a smart device or printing it off. You can also visit our Box Office in advance of the screening and ask for your tickets to be printed, although we would encourage you not to print tickets off unless necessary.


Standard Ticket Prices

Below you can download a list of our most common ticket pricing structures. On occasion different pricing structures will be applied to special event screenings.

Please note that only one discount can be applied to a ticket. Tickets purchased with a membership discount cannot have additional discounts applied.

3D Screenings have a £2.00 supplement, which is included in the ticket price.

£5 Mondays

Every Monday we handpick a selection of films recommended by the Tyneside Cinema team, with tickets priced at just £5 for everyone.
From amazing independent discoveries to major new releases and big screen classics, find out which films you can see for £5 this week by following us on social media, or sign up to our What’s On Weekly email newsletter to find out which screenings will be discounted each week.

Please note that our £5 Monday screenings are not eligible for additional discounts.


Discount & Promotional Tickets

CEA Cards/MAX Cards

Tyneside Cinema accepts CEA Cards and MAX cards. Individuals who require additional assistance to access cinema can claim a second ticket for free when paying for their own ticket to allow a suitable person acting as a carer or personal assistant to attend the cinema with them. This offer is valid on production of a valid CEA card or MAX card. Only one free ticket per screening is permitted per card, and is subject to availability.

For further information on these access schemes, and to sign up, please follow the links below.

CEA Card

MAX Card

Mubi Go

Mubi Go subscribers can claim one free ticket a week for the Mubi Go film of the week. Film selections change weekly and can be found on the Mubi website in the week prior.

To claim this offer, members can request and generate a QR code via the Mubi app that can be scanned at Box Office. Please note: this offer is subject to availability and the QR code is not a reservation.

For more information, please go to Mubi’s website.

Meerkat Movies

Customers of Compare the Market can claim two for one Full Price tickets on Tuesdays and Wednesdays. Weekly generated codes can be claimed through the Meerkat Movies app. These codes can only be processed in person at Box Office.

Please Note: This offer is not available on Classic Circle tickets or Special Event tickets and cannot be claimed on our website. The free ticket applies to the cheapest eligible ticket in your order. More information on this offer is available on the Compare the Market website.

Active Newcastle

Active Newcastle cardholders can claim a £2.50 discount on Full Price tickets.* This discount can only be used by the cardholder so cannot be used to discount multiple tickets within one booking. This discount can be claimed at Box Office upon production of a valid card.

Cobalt More

Cobalt More cardholders can claim two for one Full Price tickets Monday-Wednesday upon production of a valid card.

Please note: this offer is not available on Classic Circle tickets or Special Events tickets. More information is available on the Cobalt More website.

ODEON Employees Discount

Metrocentre, Silverlink, Durham and Darlington ODEON employees can claim two for one Full Price tickets* at Box Office upon providing a valid work lanyard or ID.

*Exclusions may apply.


Proof of ID or Age

Tyneside Cinema operates under the Challenge 21 scheme. If you are lucky enough to look under 21 we may ask for official proof of age for 15 and 18 certificate films. The ID types we can accept are:

  • Passport (or a photocopy of your passport)
  • Driver’s license
  • PASS card
  • YOTI Digital ID

If you are asked to provide ID to prove your age and you are unable or unwilling, you will not be permitted to attend the screening in question. If you are refused entry to a screening on this basis a refund may be given on affected tickets entirely at the discretion of the Box Office team.


Our £2 Benefit Ticket

We are proud to offer a £2 Benefit Ticket to ensure that cinema is accessible to those who otherwise couldn’t afford it. Our £2 Benefit Ticket scheme is available for:

  • Refugees
  • Asylum Seekers
  • Universal Credit recipients
  • Job Seekers Allowance (JSA) recipients
  • Personal Independence Payment (PIP) recipients
  • Employment and Support Allowance (ESA) recipients
  • Working Tax Credit recipients
  • Pension Credit recipients

If you are eligible and would like to make use of our £2 Benefit Ticket scheme please speak to a member of our Box Office team, located on the Ground Floor of the cinema, to book your tickets.

We will ask for proof of eligibility for our £2 Benefit Tickets the first time you book, and then periodically after that. For the eligible forms of financial support we accept any recently-dated paper documents you might have been sent in regard to your application to receive the support, or that note your ongoing receipt of these benefits. In the absence of any recent paper documentation, we can also accept a recent bank statement that shows a deposit from the Department of Work and Pensions (This usually appears as DWP on bank statements).

For Refugees and Asylum Seekers we accept any photographic ID that you may have been issued during your registration as a Refugee or Asylum Seeker.

If you are eligible for our £2 Benefit Ticket but are concerned that you will have difficulty providing evidence please do speak to our Box Office team and we will see what we can do to ensure you are able to access the scheme.