Ticket & Booking Information

At Tyneside Cinema, we are continually striving to make film accessible to all. We have a range of offers and discounts to make sure everyone has a chance to experience the magic of cinema.

Booking Process

 

Tickets for all of our screenings at Tyneside Cinema can be booked in person at our Box Office located in the ground floor foyer, from our website, or over the phone.

If you book tickets via the website, you will be charged a £1.40 booking fee per transaction, unless you are a Friend member or Young Tyneside member, in which case you can book at no additional cost!

When you purchase your ticket(s) remotely, either via the website or over the phone, you will be sent two emails: One contains a transaction confirmation, and the other contains your E-ticket(s), sent as a PDF attachment. When attending your screening(s) you will need to present your E-ticket PDF to enter the screen: You can do this by showing the PDF on a smart device, or you can print it off. You can also visit our Box Office in advance of the screening and ask for your tickets to be printed, although we would encourage you to not print tickets off unless necessary.

 

Summer of Cinema Ticket Pricing

Tyneside Cinema’s Summer of Cinema runs from 18th July to 21st September 2022. Screenings taking place during our Summer of Cinema are subject to new, lower ticket prices (some exceptions apply*).

Here you can find a breakdown of our Summer of Cinema pricing structure for our Regular film screenings:

Before 17:00 17:00 Onwards
Ticket Price Ticket Price
Full Price £5.00 Full Price £7.00
Wheelchair User £5.00 Wheelchair User £7.00
Young Tyneside £4.95 Friend £6.00
Friend £4.50 Young Tyneside £4.95
Under 12 £3.00 Under 12 £3.00
Benefit £1.00 Benefit £1.00

 

Upgraded tickets for our Premium seating in the Classic Circle cost only £1 extra throughout the day.

Throughout our Summer of Cinema, we will also be running a range of Special Event screenings. The pricing structures for those Special Event screenings can be found here:

Double Bill Quadruple Bill
Ticket Price Ticket Price
Full Price £10.00 Full Price £15.00
Wheelchair User £10.00 Wheelchair User £15.00
Friend £9.00 Friend £14.00
Under 12 £6.00 Under 12 £9.00
Benefit £2.00 Benefit £3.00
 

 

Kids Club Afternoon Tea
Ticket Price Ticket Price
Full Price £3.00 Afternoon Tea + Film £30.00
Wheelchair User £3.00
Benefit £1.00 Prosecco Afternoon Tea + Film £35.00

 

*Due to the nature of the licensing agreements for some of our special event screenings, such as Metropolitan Opera, RSC and NT Live, we are unable to include these events in our Summer of Cinema price reductions. These screenings remain at our usual Stage to Screen pricing.

Discount & Promotional Tickets

Mubi Go

Mubi Go subscribers can claim one free ticket a week in line with Mubi’s selection for their new release offer. Film selections change weekly and can be found on the Mubi website in the week prior.

To claim this offer, members can request and generate a QR code via the Mubi app that can be scanned at Box Office or processed manually over the phone. Please note: this offer is subject to availability and the QR code is not a reservation.

For more information, please go to Mubi’s website.

Meerkat Movies

Customers of Compare the Market can claim two for one Full Price tickets on Tuesdays and Wednesdays. Weekly generated codes can be claimed through the Meerkat Movies app. These codes can be processed at Box Office or over the phone.

Please Note: This offer is not available on Classic Circle tickets or Special Event tickets and cannot be claimed on our website. More information on this offer is available on the Compare the Market website.

Cobalt More

Cobalt More cardholders can claim two for one Full Price tickets Monday-Wednesday upon production of a valid card.

Please note: this offer is not available on Classic Circle tickets or Special Events tickets. More information is available on the Cobalt More website.

ODEON Employees Discount

Metrocentre, Silverlink, Durham and Darlington ODEON employees can claim two for one Full Price tickets* at Box Office upon providing a valid work lanyard or ID.

*Exclusions may apply.

Please see our Access page for information on carer cards.

Proof of ID or Age

 

Tyneside Cinema operates under the Challenge 21 scheme. If you are lucky enough to look under 21 we may ask for official proof of age for 15 and 18 certificate films. The ID types we can accept are:

  • Passport (or a photocopy of your passport)
  • Driver’s license
  • PASS card
  • Yoti Digital ID Card

If you are asked to provide ID to prove your age and you are unable or unwilling, you will not be permitted to attend the screening in question. If you are refused entry to a screening on this basis a refund may be given on affected tickets entirely at the discretion of the Box Office team.

 

Proof of Eligibility for the £1 Benefit Ticket

 

It’s important for you to know that we might ask for proof of eligibility for our discounted £1 tickets. For those on Universal Credit, we accept any paper documents you might have been sent in regard to your Universal Credit application, or to note your ongoing receipt of these benefits. In the absence of any paper documentation, we can also accept a recent bank statement that shows a deposit from the Department of Work and Pensions (This usually appears as DWP on bank statements).

For Refugees and Asylum Seekers we accept any photographic ID that you may have been issued during your registration as a Refugee or Asylum Seeker.

If you are eligible for our £1 ticket offer but are concerned that you will have difficulty providing evidence please do speak to our Box Office team and we will do what we can to ensure that you are able to access this discounted ticket rate.

 

 

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